Client Service Representative

Sikeston, MO
Full Time
Entry Level

Location: Charleston, MO
Type: Full-Time


General Summary:
The Client Service Representative supports the daily operations of the hedge desk by executing a variety of tasks, including placing futures and options orders, data entry, and market monitoring. Strong communication skills, attention to detail, professionalism, integrity, and confidentiality are essential for success in this role.


Key Responsibilities:

Daily Tasks:

  • Place and receive futures and options orders
  • Enter data using QST Order Entry software
  • Monitor market activity and provide quotes when requested
  • Review and reconcile customer statements from previous transactions
  • Review and monitor daily preliminary reports
  • Input completed trades into HA system
  • Validate and monitor all trades in HA
Scope of Responsibility:
  • Execute tasks as delegated within the job description
  • Ensure accuracy and timeliness of data and order processing
Required Knowledge, Skills & Abilities:
  • Proficient in data entry with high accuracy
  • Strong computer skills, including Microsoft Office suite
  • Excellent interpersonal and communication skills
  • Professional and friendly phone presence
  • Eagerness to learn and adapt
Licensing/Certification:
  • None required
Physical Requirements:
  • Ability to work more than 40 hours per week if needed
Workload Breakdown:
  • 70% Data Entry & Administrative Support
  • 30% Customer Service

Comments:
Duties and responsibilities may change according to the needs of the company.

Equal Opportunity Employer:
Hurley & Associates, Inc. is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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