Receptionist/Office Assistant

Brookings, SD

Full Time

Entry Level

Status: Non-Exempt
Regular Hours: 8:00am-5:00pm
Reports to: Support Staff Team Lead
Direct Reports: None

General Summary of Position: Receptionist/Assistant is responsible to provide exceptional customer service and allow the Marketing Consultant(s) and Marketing Associates(s) to maximize and efficiently utilize their talents to the overall best interest of their clients and of Hurley. This individual will help with daily data entry, client-related tasks as delegated by the consultant(s), front desk reception work, maintaining office equipment, and other tasks as assigned. Customer service will include telephone conversations with clients on a regular basis. Good communication skills, attention to details, professional image, integrity and confidentiality are expected.

General Description of Who We Are and What We Do
Hurley & Associates is an Agri-Marketing company with Christian and family values. Our business is unique, in that we have the opportunity to make a positive difference in a farmers’ level of success. We help agricultural producers secure revenue. We do that through commodity risk management that is tailored to each farmer’s individual operation and risk tolerance.

Hurley & Associates offers employees a competitive benefits package with two health plan options, dental, vision, basic and voluntary Life Insurance, health savings account, 401(k) retirement plan, EAP, short term disability and long term disability.

Essential Duties, Responsibilities & Ongoing Tasks

Answer all incoming phone lines with a smile and route calls appropriately
Ensure excellent public relations with clients, community, and Hurley personnel
Manage client paperwork
Enter, verify, and maintain client information in applicable software
Assist with daily data entry
Filing and organization of print and electronic documents
Maintain and update office supplies
Assist with client event planning and coordination
Assist in preparing reports and information for consultants upon request
Disseminate all office mailers and client reports in a timely manner
Pick up and deliver mail to appropriate personnel
Assist with deposits
Assist with office meals, and organization and upkeep of kitchen areas

Scope of Responsibility and Decision Making

All delegated tasks within job description

Required Knowledge, Skills, & Abilities: Competencies

Excellent interpersonal / people skills
Positive attitude
Answer phone with friendly, expedient, and understandable greeting
Willing to learn
General administrative skills
Accurate data entry skills
Computer skills, including Microsoft Office Suite and phone system
Willing to adjust priorities based on the needs of the office
Efficient worker and well organized

Confidentiality Requirement

Has access to confidential information and therefore, required to sign a Confidentiality Agreement

Physical Requirements

May be required to work more than 40 hours per week upon request

Comments

Duties and responsibilities of the position may change according to the needs of the company

Hurley & Associates, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran’s or disability status.

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